What currency are the prices I see on the site?
All prices are in USD.
I just placed an order, when will it ship?
We are trying our best to ship items as fast as we can. Please allow 4-7 days of production time for your order to ship out, the average shipping time is 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at firstname.lastname@example.org
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee if the product is defective or damaged. We will give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all the names and order numbers on the returned parcels.
Please note: If your package is on its way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order without penalty! You must cancel your order before it ships. If the item is already sent, please use our easy return system to get a full refund.
I have entered an incorrect address, what do I do now?
If you have miss spelled or auto-filled an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is incorrect, kindly notify us via email at email@example.com. If the given address is incorrect, we can change it to the correct one within 24 hours. No refunds will be given after 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfilment centers based on your location. The average shipping time is 15-25 business days.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email at firstname.lastname@example.org and we will be happy to assist you in any way we can.